Shipping Offers 

Yogarmy may offer shipping discounts from time to time. Specifics of any offers will be included here as a reference. 

Authority to leave: 

Customers can opt to provide delivery instructions in such case when unlikely to be home. In these instances, Yogarmy may override chosen carrier and send via carrier we believe will deliver package most reliably, based on our experience to your location. If we opt to send via more expensive or cheaper method there will be no adjustment to postage prices paid. 

Authority to Leave Terms & Conditions 

By selecting “Authority to Leave” during the checkout page (or if you selected this option over the telephone with our Customer Service Center), the delivery company will leave your parcel at your unattended premises in accordance with your instructions. 

You (the customer) agree that the parcel is deemed received when left at your premises – as per details listed on tracking numbers. 

Yogarmy and its courier service providers associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release Yogarmy  from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave. 

Postage Costs: 

Postage Costs are all automatically calculated via website. Most prices are subsidised. If you believe the rate you have been charged is wrong please email admin@yogarmy.org 

Risk & Title 

Yogarmy will retain title to the goods you order until you have made payment in full for the goods. All the risk in the goods will pass to the buyer upon the delivery of the goods to, or collection of the goods by a postal or courier service. If you would like to obtain insurance please use Fastway as the provider who will cover up to $1500 as 

part of standard delivery. Insurance is not valid for any purchases send with Australia Post or with any orders left with Authority to leave as chosen by the customer. 

Returns Policy 

We do not accept returns and issue refunds unless a result of error from our end or product defect. 

Once an order has been submitted, the purchaser can request a refund, and Yogarmy  will decide if an order can be refunded. If we have ordered, received, packaged or paid for the items that were requested by the buyer, we may decide not to allow refunds. 

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Unclaimed deliveries: 

If a parcel is not collected from Australia Post collection 

point within the 2-4 working days allowed and is returned to us as unclaimed a $10 charge will apply. This is the cost we incur for your returned parcel. If you would like us to resend the parcel, this $10 fee + new shipping cost will be applicable. If you prefer a refund, we will refund the cost of products less return costs & less original shipping costs. 

Processing Refunds: 

Refunds will be processed either by; 

Refunding to credit card used for purchase Refunding paypal transactions EFT to nominated Bank Accounts. 

Please note: Any requests for bank cheque or money orders, will be processed on weekly basis inline with post office & bank visits and have fees associated to be passed on and deducted from any refund amounts. 

Also note that we are unable to refund to credit cards if purchases were made by alternative methods. 

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. 

Yogarmy  reserves the right to cancel any transaction which may be as the result of incorrectly listed 

price or shipping price. 

Please note these terms and conditions are subject to change at any time.